Resources

Resources and downloads you can share with homeowners and adjusters

Download Resources

Helpful guides you can share with homeowners and adjusters.

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What to Expect: Adjuster Guide

A detailed guide for adjusters explaining what you can expect from your contents restoration partner at every stage of the claim process.

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Core Values & Purpose

Learn about the guiding principles behind 1-800-Packouts of Georgia, the values and mission that shape how we serve every client.

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Frequently Asked Questions

How quickly can you respond to a loss?

We can arrive to a loss within a moment's notice. Our fleet of vehicles of various capacities is always prepared and ready for the specific job at hand. Getting to your claim as fast as possible is our first priority.

How are items tracked during the process?

Every item is documented with our 360° digital inventory system. Each piece is photographed, cataloged, and tracked throughout the entire process, from packout through cleaning and all the way to return delivery.

Do you work directly with my insurance company?

Yes. All 1-800-Packouts teams are trained to communicate and bill directly to insurance carriers and TPAs. We use Xactimate pricing and maintain detailed documentation so the adjuster has everything needed to process the claim efficiently.

What kind of storage facility do you use?

Your items are stored in permanent secure facilities specifically designed for restoring personal property. Each customer receives their own dedicated storage space. Facilities are clean, secure, and climate-controlled. Storage is billed quarterly.

What types of cleaning methods do you use?

Our state-of-the-art facilities utilize drying systems, ozone rooms, and quarantine chambers. Our technicians are continually trained in the most advanced restoration methods to return personal property to its pre-loss condition.

How is billing handled?

We offer direct pay for adjusters and invoice as work is completed. If there are specific billing requirements, we will work to establish a tailored protocol. Storage is billed quarterly.

Have More Questions?

Our team is ready to walk you through the entire process. Reach out today and let us show you why families across the Southeast and adjusters trust 1-800-Packouts.